Privacy Policy

Vélo Shop Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit velos-shop.com (the "Site") or that you make a purchase there.

PERSONAL INFORMATION COLLECTED

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, your IP address , your time zone and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the web pages or individual products you view, the websites or search terms that brought you to the Site, and information about how how you interact with the Site. We refer to this automatically collected information as "Device Information".

We collect Device Information using the following technologies:

COOKIES )

Here is a list of cookies we use. We've listed them here for you to choose whether or not to allow them.

_session_id, unique session identifier, allows Shopify to store your session information (referrer, page of referral, etc).

_shopify_visit, no data held, persists for 30 minutes from last visit. Used by our website provider's internal stats tracker to record the number of visits.

_shopify_uniq, no data held, expires midnight (depending on visitor location) the following day. Calculates the number of visits to a store by unique customer.

cart, unique identifier, persists for 2 weeks, stores your shopping cart information.

_secure_session_id, identifier session unique

storefront_digest, unique identifier, indefinite if the store has a password, it is used to know if the current visitor has access.
- "Log files" track the activity of the Site and collect data such as your IP address, the type of browser you use, your Internet service provider, your referring and exit pages, and your timestamp data (date and time).
- The "Web beacons", "beacons" and "pixels" are electronic files that record information about how you browse the Site.
[[INSERT DESCRIPTIONS OF OTHER TYPES OF TRACKING TECHNOLOGIES YOU USE] ]Furthermore, when you make or attempt to make a chat through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers [[INSERT OTHER PAYMENT METHODS ACCEPTED, IF APPLICABLE]], your email address and telephone number. This automatically collected information is referred to as "Order Information".

"By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for currency conversion purposes. You also agree to this currency being stored in a session cookie in your browser (a temporary cookie which is automatically deleted when you close your browser) We do this to keep the selected currency selected and consistent when browsing our website so that prices can be converted to your local currency (that of the visitor).

[[INSERT ANY OTHER INFORMATION YOU COLLECT, IF APPLICABLE: OFFLINE DATA, PURCHASED DATA/LISTS FOR MARKETING PURPOSES]]

When we use the term "Information Information” in this Privacy Policy, we refer to both Device Information and Order Information

HOW WE USE YOUR PERSONAL INFORMATION?

In general , we use the Order Information we collect to process any order placed through the Site (including to process your payment information, arrange shipment of your order, and provide you with invoices and/or order confirmations ). In addition, we use this Order Information to:
communicate with you; assess potential fraud or risk; and
where consistent with the preferences you have communicated to us, providing you with information or advertisements regarding our products or services.
[[INSERT OTHER USES THAT ARE MADE OF ORDER INFORMATION]]
We use the Device Information (in particular your IP address) that we collect to assess potential fraud or risk and, more generally, to improve and optimize our Site (for example, by generating analytics on how our customers browse and interact with the Site, and to assess the success of our advertising and marketing campaigns).
[[INSERT OTHER USES THAT ARE MADE OF DEVICE INFORMATION, INCLUDING ADVERTISING AND RETARGETING]]SHARING YOUR PERSONAL INFORMATION

SMS Terms and Conditions: Opt in to SMS marketing and notifications occur by entering your phone number on the checkout page and initiating a purchase, subscribing through a subscription form, or sending a keyword by SMS. By opting in to SMS marketing notifications, you agree to the following terms and conditions: You understand and agree that consent is not a condition of any purchase. You understand and agree that your phone number, name and purchase information will be shared with our Consistent Cart SMS marketing platform, created by CartKit Inc, a company with an office in Atlanta, GA, USA . You understand and agree that the data collected will be used to send you notifications (such as abandoned cart reminders) and targeted marketing messages. When sending SMS messages, your phone number will be passed to our SMS delivery partner to complete message delivery. You understand and agree that if you wish to unsubscribe from receiving further SMS marketing messages and notifications, reply with STOP to any message sent from us. You understand and agree that other opt-out methods, such as using alternative words, will not be a reasonable way to opt out. You understand and agree that message and data charges may apply when receiving SMS messages.

We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store – to learn more about Shopify's use of your Personal Information, please visit: https://www.shopify.com/legal/privacy. We also use Google Analytics to better understand how our customers use the Site – to learn more about how Google uses your Personal Information, please visit: https://www.google.com/intl/en/ policies/privacy/.You can also opt out of Google Analytics here: https://toolsgoogle.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena , search warrant, or other lawful request for information we receive, or to protect our rights. >As set out above, we use your Personal Information to provide you with targeted advertisements or marketing messages which we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at: http://www.networkadvertising.org/understanding-online-advertising/ how-does-it-work.

You can opt out of targeted advertising here:
[
INCLUDE LINKS TO OPTING OUT OF USED SERVICES.
SOME COMMON LINKS:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://about.ads. microsoft.com/en-us/resources/policies/personalized-ads
]]In addition, you may opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: https: //optout.aboutads.info/?c=3&lang=en.

DO NOT TRACK
Please note that we do not alter our Site's data collection and usage practices when we detect a "Don't" signal not track” on your browser.

[[INCLUDE THE FOLLOWING PARAGRAPH IF YOU ARE LOCATED IN EUROPE OR IF YOUR STORE HAS CUSTOMERS IN EUROPE]]

YOUR RIGHTS
If you are European resident, you have a right to access the personal information we hold about you and you can request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details set out below. Furthermore, if you are a European resident, please note that we process your information for the purpose of fulfilling our contractual obligations to you. regard (for example if you place an order on the Site) or to pursue our legitimate business interests, listed above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.


DATA RETENTION
When placing an order through the Site , we retain your Order Information for our records, unless and until you ask us to delete it.

[[INSERT FOLLOWING PARAGRAPH IF MINIMUM AGE REQUIREMENTS]]
MINORS
The Site is not intended for individuals under the age of [[INSERT AGE]].

CHANGES
We may change this privacy policy from time to time. from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. CONTACT US
To learn more about our privacy practices, if you have any questions or if you wish to lodge a complaint, please contact us by e-mail at contact@velos-shop.com, or by post at the following address:

1965 rue durivage, Terrebonne, QC, j6y1h2, Canada

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