🤝 Our Promise

Our promise to you

At Vélo Shop, we pride ourselves on being focused on one thing, and one thing only... Customer satisfaction!

This is what sets us apart from our competitors and big, profit-only stores.

With our primary focus on customer satisfaction, we have developed expertise that has allowed us to bring together an amazing range of high quality products to make your shopping experience as easy as possible.

At Vélo Shop, we exclusively sell products online and have low fixed costs. This allows us, unlike traditional stores, to offer you the best possible price.

We ship your products direct from the manufacturer to your door.

Why buy from Vélo Shop?

When you buy from us, you'll choose from a catalog of hand-picked products that meet our own rigorous criteria and are sourced from top manufacturers and importers across the country.

We are 100% dedicated to providing the best online shopping experience for our customers, starting with providing you with a safe and easy-to-use site.

We've also ensured that your shopping with us is incredibly secure using the latest security technology to protect your personal and financial details, but most importantly we pride ourselves on our approach to customer-centric service. on customer satisfaction.

If you have any suggestion on how to improve our services or our products, I invite you to contact us at contact@velos-shop.com

Our promise to the environment

By browsing and buying on our site, you help save our planet from global warming and protect our natural resources. Indeed, our navigation and payment processing platform (Shopify) is committed to:

- Use a carbon-neutral platform and operations by sourcing renewable energy for heating, cooling and powering its buildings.

- LLED-certified offices that are energy efficient buildings

We choose exceptional partners who correspond to our values.